Patient Access Representative

Now hiring Patient Access Representatives!
Key Responsibilities:
  *   Efficiently coordinate primary care and specialty appointments within the call center
  *   Ensuring timely and accurate scheduling
  *   Provide patients with clear directions to appointment locations and comprehensive information about their visits
  *   Maintain up-to-date patient demographic records, including contact details and personal information.
  *   Verify patient insurance eligibility and benefits for each visit, ensuring accurate coverage details.
  *   Communicate effectively with patients to confirm appointments, gather necessary information, and address inquiries.
  *   Adhere to healthcare regulations and privacy policies (HIPAA), maintaining compliance with organizational standards.
  *   Assist with administrative tasks such as scanning documents, managing phone calls, and supporting team members.
  *   Collaborate with the healthcare team to deliver high-quality patient care.

Qualifications:
  *   High school diploma or equivalent.
  *   Excellent communication and interpersonal skills.
  *   Ability to multitask, prioritize, and work in a fast-paced environment.
  *   Strong attention to detail and accuracy in data entry.
  *   Commitment to providing exceptional patient service.

Working Conditions:
  *   Office setting within a healthcare facility.
  *   Frequent use of computers, phones, and other office equipment.

Apply today at https://www.expresspros.com/us-texas-abilene or call 325-704-3455!