IDD Service Coordinator

Posted: 06/03/2024

Hours: M-F 8am-5pm., flexible
Salary: $17.45 - 18.86 per hour (Depending on Experience); will be eligible for a one and two year step increase, depending on satisfactory performance
Benefits: Medical, Life, 401A, 457, Roth, Dental, Vision


Job Purpose

This position provides on-going services to children and adults with intellectual and developmental disabilities through: assessment of needs, development of service plans, facilitating service linkages and monitoring for their effectiveness, provision of crisis intervention/prevention supports, and provide advocacy interventions to help individuals achieve a quality of life and community participation acceptable to the individual/legally authorized representative (LAR). This position requires the use of initiative and independent judgment, the ability to work independently within specific guidelines, the ability to communicate effectively verbally and through written documentation, and the ability to work with minimal supervision, the ability to maintain a positive and professional working relationship with consumers, family members, advocates, and service providers, and the ability to be thorough in assessment and documentation. The position will office primarily in Taylor County but will also serve consumers in all of the Center’s five county coverage area. This position reports directly to the Director of IDD Authority Services.

Essential Duties and Responsibilities

  • Frequent face-to-face and collateral contacts (telephone or face-to-face contact) with the consumer, guardian, provider case manager, school, etc. to meet a monthly target. Caseload will be composed of people participating in the HCS Program, TxHmL Program, and General Revenue funded programs.
  • Responsible for the assessment of consumer needs based on the discovery process using the appropriate tools.
  • Responsible for the development of a relevant Person Directed Plan (PDP) based on the needs and desires of the consumer and the ongoing evaluation of the plan.
  • Facilitates planning meeting discussions to discover these service needs.
  • Provide monitoring of consumers service outcomes to ensure adequacy and quality of services being provided.
  • Works closely with a network of internal and external service providers.
  • Assisting the consumer in gaining access to necessary medical, social, vocational/educational, financial, and other needed services by linking and coordinating services through available community resources and local service providers
  • Responsible for completing accurate documentation within the time frames set forth by the unit and HHSC (Health and Human Services Commission).



  • a bachelor's or advanced degree from an accredited college or university; or
  • an associate degree in a social, behavioral, human service, or health-related field including, psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice; or
  • a high school diploma or a certificate recognized by a state as the equivalent of a high school diploma, and two years of paid or unpaid experience with individuals with intellectual or developmental disabilities.
  • Experience working with persons with Intellectual and Developmental Disabilities is preferred.
  •  Must possess a current Texas driver’s license and qualify for Center insurance coverage.
  • Must be proficient in computer applications such as word, excel, outlook, etc.